I lead product definition, architecture, and delivery—and I still build. Across 20+ years, I’ve shipped software, AI workflows, security platforms, commerce programs, and infrastructure for independent clients and global enterprises.
Client engagements include Amazon · T-Mobile · Sephora · GSK · Nintendo — and the original Starbucks Wi-Fi build.
Portfolio
Selected products I’ve led and built.
Recent work across business operations, health, AI automation, data products, and mapping—each owned from first conversation through production as product lead, architect, and developer.
01 / 06
QuiltPatternManager
Commissioned operations platform for a quilting business — observed day-to-day workflows, replaced two unsupported Windows apps, recovered 15,000+ pattern records, and added payments, reporting, wait-lists, and semantic search.
Autonomous voice agent that calls medical providers, transcribes responses, logs outcomes, and schedules follow-ups to find clinicians accepting Medicaid.
stack
FastAPI · Vapi · ElevenLabs · PostgreSQL · Docker
dates
2026
Private application
03 / 06
Far Reach Jobs
AI-assisted job-aggregation platform for remote Alaskan communities — 39 sources, 1,000+ listings, automated deduplication, and daily updates.
Client health-data platform with a native iOS companion app that moves Garmin data through Apple Health into a web dashboard and virtual cross-country journey.
Own end-to-end technical product delivery for small-business and individual clients, from discovery and product definition through architecture, implementation, deployment, and operations. Recent work spans commissioned business platforms, cycling and health analytics, AI voice workflows, job aggregation, data pipelines, a native iOS companion app, and internal tools.
02
Aug 2020–Jan 2024
Nortal US
Senior Delivery Manager
Managed cross-functional teams and portfolio budgets up to $6.3M across concurrent accounts. For Amazon Corporate Security, architected and delivered an emergency lockdown system that reduced facility activation from 40+ minutes to one operation at building, campus, or regional scale, with context-aware notifications and controlled-egress logic. Maintained T-Mobile security program continuity during a senior leadership gap.
03
Mar 2014–Jun 2020
Publicis Sapient
Director, AI/ML Product & Program Delivery
Directed enterprise e-commerce, CMS, and AI/ML delivery for major retail and CPG clients. Led a 9-person team building a natural-language query interface for Sephora’s enterprise data catalog; led a 16-person blended team on a $9M SAP ERP / WebSphere Commerce B2B portal for GlaxoSmithKline delivered in 10 months; recovered and delivered David Yurman’s commerce-platform migration against a fixed datacenter-decommissioning deadline.
04
Feb 2013–Mar 2014
Amplifi Commerce
Senior Project Manager
Brought in mid-engagement as the sole on-site delivery lead to stabilize and launch a Nintendo customer-support portal, converting the engagement into follow-on work.
05
Feb 2012–Feb 2013
T-Mobile
Senior Project Manager, Enterprise Program Office
Led internal Adobe Experience Manager modernization initiatives and managed project financials and stakeholder alignment.
Earlier
CenturyLinkLead IT Program Manager2011–2012Eight-project enterprise portfolio spanning self-service portals and an SAP ERP upgrade.
Verizon BusinessSr. Security Software Project Manager2007–2011Delivered security solutions, managed portfolio financials, and led an offshore development team.
CingularSS7 Network Engineer / Team Lead2006–2007Engineered SS7 backhaul and monitoring; served as team lead.
Speakeasy BroadbandEngineering Manager / Sr. Engineering Project Manager2004–2006Managed network, systems, database, and security functions; supported datacenters and a WiMAX trial.
T-Mobile USAWi-Fi Project Manager / Network Engineer2003–2004Engineered the initial Starbucks 802.11 Wi-Fi network and backhaul.
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